❓ Frequently Asked Questions (FAQ) – Pitara.ca
Find quick answers to common questions about using Pitara.ca.
🔹 General Questions
What is Pitara.ca?
Pitara.ca is an online classified marketplace where users can buy, sell, and promote products and services through free and paid listings.
Is Pitara.ca free to use?
Yes. You can post free listings on Pitara.ca. Optional paid features are available for users who want extra visibility.
Do I need an account to post an ad?
Yes. Creating an account helps you manage your listings, messages, and promotions securely.
📝 Posting Ads
How do I post an ad?
Create or log in to your account
Click on “Post Ad”
Choose a category
Add details and photos
Publish your ad
How long does my ad stay live?
Free listings are active for a limited period
Paid listings may stay live longer depending on the plan
Can I edit or delete my ad?
Yes. You can edit or delete your ads anytime from your account dashboard.
⭐ Paid & Promoted Listings
What are Featured and Premium ads?
Featured and Premium ads receive better placement and visibility compared to free listings.
What is Boost?
Boost is a short-term promotion that pushes your ad to the top of listings for faster results.
Are paid services refundable?
No. All paid services are non-refundable, unless a technical issue occurs.
📢 Banner Advertising
Can businesses advertise on Pitara.ca?
Yes. Businesses can advertise using banner ads and promoted listings.
Where are banner ads shown?
Banner ads are displayed in premium areas such as the top body slider and other high-traffic sections.
🔐 Safety & Trust
Is Pitara.ca responsible for transactions?
No. Pitara.ca is a platform only and is not involved in transactions between users.
How can I stay safe?
Meet in public places
Avoid advance payments
Verify items and details carefully
🚫 Rules & Policies
What happens if I break the rules?
Your ad may be removed and your account may be suspended without notice.
Can my ad be rejected?
Yes. Ads that violate our policies may be rejected or removed.
📞 Support
How can I contact Pitara.ca?
You can reach us at:
📧 Email: support@pitara.ca
💡 Final Note
If you don’t find your answer here, please contact us. We’re happy to help.
Simple questions. Clear answers.